If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Returns are handled by the Print on Demand (POD) printer who printed the item. You can contact them directly, using the information on your Invoice.
If you’d like us to help with your return, send an email to
Please note the following exceptions to our return and exchange policy:
- Discounted items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
To initiate a return or exchange, please complete the following steps:
- Locate your item using your invoice and find your order ID
- Choose the products you wish to return or exchange from your order
- Contact the POD printer (currently, gooten.com (https://support.gooten.com/support/solutions/articles/36000027478-what-are-gooten-s-customer-support-policies-)
- or printful.com (https://www.printful.com/policies/returns) )
- Follow their instructions